Leading Across Multi-Generations One-day Management Retreat in Hyannis

Management: Leading Across Multi-Generations One-Day Retreat (WPG138-62)
Wed. 10/19/2016; 9am-4pm, 1 session
Location: Hyannis Center, 540 Main Street, Hyannis
Cost: $29 for full day retreat, special thank you to Eastern Bank for sponsoring this Management Program!

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For the first time in history there are four generations active in the workforce. Shaped by the world in which they grew up, these four generations bring different perspectives, work ethic and abilities to learn to the workplace. All of this can create conflict, breakdowns in communication and decreased productivity. Leaders and managers must be able to understand the differences not only to communicate to their teams in a relevant fashion, but also to motivate and manage them.

Inspirational speakers only illustrate the differences. This professionally developed all day program, however, is designed to educate about the generations, provide tools with practical application and resources for further study. In session discussion and activities are designed to identify personal prejudices and develop creative team solutions.

In this course participants can expect to learn:

  • The characteristics, learning preferences and communication styles of the different generations.
  • Learn why traditional management practices are not always effective across generations.
  • Not only to identify stereotypes, but how to dispel them.
  • Practical solutions to typical challenges faced in organizations today.
  • How to develop an action plan to address common multi-generational challenges.

This one-day retreat is made possible by a gracious sponsorship from Eastern Bank. The presenter will be Jen Vondenbrink. Continental breakfast and lunch will be provided to participants.

About Jen Vondenbrink
Jen Vondenbrink is a nationally recognized authority on moving people outside their comfort zone. From her career with Starbucks Coffee Company, she learned coloring inside the lines isn’t always a formula for growth. Today she engages individuals and companies ready for change. After receiving her Marketing degree from Babson College, Jen went onto work for companies such as General Motors, Toyota and Starbucks Coffee Company experiencing firsthand the effects of a multigenerational workplace. Today she blends her Fortune 500 experience with her entrepreneurial knowledge in her customized training programs. She has been recognized by the Commonwealth of Massachusetts for her commitment to education for the business community.


Additional Workplace Training Opportunity
Effective Communication and Conflict Management – October 20, 2016

Keystones for Success Customized Programs
Core training programs for every company

Effective Communication
Time and Productivity Management
Supervisor Essentials
Customer Service
Results Oriented Marketing


Comprehensive Learning Customized Programs
Immersive three-part training programs

Effective Communication and Conflict Management
Delivering Extraordinary Customer Service
Creating a Social Media Culture

Managing for Success Customized Programs

Managing a Generational Workplace


Corporate Culture Customized Programs
Combine two or more to maximize impact

Defining and Communicating Your Corporate Culture for Company Leaders
Communicating and Upholding Your Corporate Culture for Managers and Supervisors
Living the Company Culture for Employees


Contact Michelle Constantino, Contract Training and Employer Relations Manager at mconstantino@capecod.edu or 508.364.0923 for more information on workforce training fund grants and customized corporate training options available.